My Subscription
A subscriber account is the fastest and easiest way to manage your subscription. Add and remove products, change order frequency, skip a month, cancel deliveries and more.
Questions? We've got answers
How do I place an order?
You can shop by product or benefit by selecting the "Shop by product" or "Shop by benefit" menu options at the top of this page.
If you're not sure what to buy for your dog, take our vet developed questionnaire here!
If you still need help, just let us know!
How do I pause, edit or cancel my subscription?
Simply log in to your account here, or register for an account using the email address you used to make your purchase.
Once logged in, you will find your active subscriptions. Just click edit subscrioption for the one you would like to manage!
When am I charged for my subscription?
It depends on when you purchased your subscription, and the option selected when you purchased. You can view your upcoming and past charges by logging into your account above.
Please note that your shipping schedule is tied to your billing date, so any changes to your billing date will also change when you receive your deliveries.
How does your subscription service work?
We proudly offer a subscribe and save program, offering subscription buyers the cheapest price available for our products. In addition, you get early access to new products, special discounts, and pet health advice from our veterinarian panel.
It's the most convenient way to purchase our products, as you never have to worry about running out keeping your pet at their healthiest!
How do I modify my subscription information?
Simply login here. Once logged in, you can edit your details, address information, payment methods, subscription products, and delivery dates.